Privacy Policy

Effective Date: January 1, 2024

Industrial Fence Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy outlines the types of personal information we collect, how we use it, how we protect it, and your rights in relation to your information.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact Information: Name, phone number, email address, mailing address.
• Service Details: Project type, estimate requests, appointments, and service feedback.
• Device Information: IP address, browser type, and access times through website visits.
• SMS Opt-in Data: When you voluntarily subscribe to our SMS alerts.

2. How We Use Your Information

We use the collected information to:

• Schedule appointments and provide requested services
• Send SMS estimates, appointment reminders, and service updates
• Respond to your inquiries and customer service requests
• Improve our website, services, and customer experience
• Send marketing or promotional content (only with your consent)

3. SMS Privacy and Compliance

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text messaging service.

4. Data Sharing

We do not sell your personal information. We may share it with:

• Service providers who help us operate the website or provide services (e.g., appointment systems, SMS delivery platforms).
• Regulatory or legal authorities if required by law.

All vendors and subcontractors are required to keep your information confidential and use it only as necessary to provide their services.